privacy policy



Ultra d.o.o. strives to provide the best possible service to our customers. With this privacy statement we would like to outline the way we use data you have provided us with by using our website or corresponding with us through e-mails.


Collecting information about you

We collect information about you when you request information or an offer from us (name and email). In case of chartering one of our boats, we require the following additional information to create the crew list and to register you in the E-Visitor-System: name and surname, date of birth and place of birth, passport or ID card number, number of boating license. All this data is required to register the stay of our guests with the competent authorities of the Republic of Croatia.


The way we use information

We use your personal data in the following situations:

  • to create an offer for the requested service,
  • to create a reservation confirmation for the requested service, issue an invoice, prepare a contract or voucher, 
  • to create the crew list and to register you in the E-Visitor-System (with the competent authorities of the Republic of Croatia), 
  • Your date will not be disclosed to third parties unless it is necessary to provide the service you requested (e.g. a replacement vessel from another agency or in the event of a ship's inspection at sea),
  • to occasionally inform you by email (information about new products or promotions). Each of these promotional emails contains instructions on how to unsubscribe from the mailing list,
  • to send valuables left on board to your address (upon your request) 

Ultra d.o.o. does not sell, trade or rent any of your personal information. We are obliged to disclose your personal data only in the case of a court order or for the protection of the rights of Ultra d.o.o.


We use "cookies", Google on the website and links to / from other websites 

We are constantly following trends to improve the security of our websites and server.
Our website uses internet "cookies". These are files that have been sent to your computer and stored in text form on your hard drive. Cookies allow us to identify your browser, but not you personally. They help us to optimize our website and give insight into the navigation on our website. By accessing our website you agree to the privacy policy and the use of "cookies". When accessing our website, you will be asked if you agree to the use of "cookies".
To analyse our website, we also use Google Analytics, which also uses "cookies" for the collection and tracking of non-personal information (see Google Privacy Policy for more information). We use this information to generate the report on the use of our website and to continuously optimize our website. Modern web browsers allow you to block and delete cookies, but this may cause that some sites will not work properly.
Ultra d.o.o. shall not be liable for any activities, content or privacy policy of other websites that lead to or from our site (links). These websites may send you cookies and collect your personal data, about which you must inform yourself on these websites.


Security of the information collected

Ultra d.o.o. hereby declares that it has taken all necessary security measures on our website to protect your personal information.


Your rights

  •  You have the right to ask in writing for information we have about you and to request a correction of outdated or incorrect data.
  •  You have the right to demand that we no longer send you promotional material about our services and boats.
  •  In the case of emails, you have the option of using "unsubscribe e-mail". 
  •  You can check your correspondence at any time at


Changes to this privacy policy

Ultra d.o.o. reserves the right to change or amend our privacy policy from time to time on this website.

                                                                                                                                                                         Ultra d.o.o.

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